Q1: How long does the battery last for each charging?
A1: All of our pocket Wi-Fi are the latest version. For each charging, the battery can last for over 5 hours. Some of them could be more long-lasting for 10 hours.
Q2: How many people could share the Wi-Fi hotspot at the same time?
A2: Most of our pocket Wi-Fi could spontaneously connect 5 devices. High recommend to connect within the distance of 15 meters.
Q3 Is it necessary to bring along with a portable charger?
A3: No, it is not a must.
Q4: What is Pocket Wi-Fi? Can I use it in mainland China?
A4: It is a portable wireless Wi-Fi transmitter, which turns local network into Wi-Fi signal for cell phone or computer internet access. It could be used in specific destination countries only except mainland China. For login page bounce out, it is normal and please enter password to retry.
Q5: Do I need to apply international roaming for overseas Wi-Fi service?
A5: You just simply search and connect your device to our Wi-Fi network (SSID). Some cell phone may not require a phone card. Make sure your cell phone is on with airplane mode.
Q6: Is the Pocket Wi-Fi coverage everywhere of destination country?
A6: The pocket Wi-Fi are using local network and covering 95% of the region on average. The connection performance may varied from different areas. For example, suburban areas, subway, highway and continental railway are more likely to be defected.
Q7: What should I do if connection failed?
A7: Please follow the instruction leaflet inside the protective bag and re-boot or re-install the SIM card. If there is no changes, please contact us by service hotline, Whatsapp(011-33167228) for aid when you have found a free WiFi spot.
Q8: Where can I find the login of pocket Wi-Fi? Can I change the password?
A8: The login details could be found at the back of each pocket Wi-Fi and the surface of protective bag. SSID is the login name; Characters after “KEY” is password. Each pocket Wi-Fi has their unique login. No amendment is allowed.